Assistant Bars Manager

The Association

The University of St Andrews Students’ Association sits at the heart of the Campus - recently voted as No. 1 University in the UK and with a reputation to protect. Our Bar Operation forms an intrinsic part of the Student Experience and with over 9,000 members, we provide a range of services including advice, representation, catering and four bars. Our Bars Team lead on all large-scale events, functions and an array of activities to support the student body. We are the primary entertainments venue for St Andrews’ students, and support a thriving student scene with over 140 affiliated societies.

Your role

Reporting to the Bars Manager, you’ll contribute to an outstanding experience for our members in our four main bars including outside events. Both directly and through motivating and developing our team of casual and permanent staff, you’ll ensure we maintain a high standard of service and a highly efficient bars operation throughout the year. Both evening and day work will be required. 

Description of Specific Duties

General

• Daily supervision of bar staff including task allocation, on the job training, and resolving routine problems.
• Maintain a high standard of service in bar operations. 
• Assist in set-up and organisation of outside bars and events as required.
• Work with student user groups to operate successful events in bar and club spaces. 
• Communicate with internal Association staff and external contract staff including security staff to ensure good overall operation of evening services.
• Act as duty manager on evening shifts as required, resolving routine problems and dealing with immediate issues.
• Oversee casual staff operations in box office and cloakroom as required.
• Assist in the delivery of the bars strategy to meet the needs of the identified target markets, considering the varying demands of the student population and external business opportunities.

Finance & Stock

• Contribute to achieving budget targets with regards to sales, gross profits, wage ratios and surplus.
• Assist bars manager in maintaining adequate stock levels, ordering and receiving deliveries of stock from suppliers and control of internal transfers between bars and cellars.
• Cash up tills, reconcile floats and till reports and transfer cash to Finance Office for banking. 

Compliance & Training

• Ensure adherence to all current licensing regulations and other applicable legal requirements and contribute to development of best practice in this area in the Association. 
• To regularly update skills and knowledge in this area. 
• To ensure the Bar Operation works within all parameters of the Premises Licence and Operating Plan. 
• Ensure compliance with health and safety requirements, maintain clean and safe cellars and stock rooms and to ensure beer pipes are cleaned as required (at least fortnightly).
• Work with bars manager on external recognition of best practice in bar operations including Best Bar None and similar awards.
• Contribute to casual staff recruitment and training as required particularly in the areas of customer service, licensing training, etc. 

Essential Criteria – requirements without which a candidate would not be able to undertake the full remit of the role.  Applicants who have not clearly demonstrated in their application that they possess the essential requirements will normally be rejected at the short-listing stage. 

Desirable Criteria – requirements which would be useful for the candidate to hold.  When short listing, these criteria will be considered when more than one applicant meets the essential requirements.