Advocacy and Advice

Meet Jackie, our Student Advocacy Co-ordinator 

Jackie supports students with all types of cases - not just Termination of Studies. From academic and non-academic issues to wellbeing, disability, and housing. She's here to guide you through the processes and help you understand your options. 
📧 [email protected] | 📞 01334 462000 (connects to the Union Reception Team) | Office 217

Please note: During busy periods, emails are prioritised in line with official university deadlines and appeal windows. This ensures time-sensitive cases are supported within the required timeframe. 

 

When you contact the Student Advocacy and Advice Service...

You can expect free, impartial, confidential, and non-judgemental support that is centred on you. 

We’re here to help you understand the policies, processes, and options available in your situation. While we don’t make decisions for you, we'll work alongside you to explore your choices and clarify your next steps - so you feel confident in making the decisions that are right for you. 

We are part of the Students' Association and independent from the University. 

Click below to learn more about some of the most common topics the service can advise on