Advocacy and Advice
Meet Jackie, our Student Advocacy Co-ordinator

Jackie can support you with a range of issues like academic appeals, academic misconduct, non-academic misconduct, fitness to practice, stage 1 and 2 appeals, entry to honours, s-coding, and termination of studies.
📧 [email protected] | 📞 01334 462000 (connects to the Union Reception Team) | Office 217
In busy period, emails may be responded to in accordance to urgency and it may be longer to get a response.
When you contact the Student Advocacy and Advice Service, you can expect free, impartial, non-judgemental, confidential, and person-centred support.
We’re here to help you understand the relevant policies, structures, and options available to you based on your specific situation. While we won’t make decisions for you, we will work with you to explore your choices and clarify your next steps so you can make informed decisions that feel right for you. We work for the Students' Association and are separate from the University.
Click below to learn more about some of the most common topics the service can advise on
Have feedback about our service?
We have a new feedback form speifically for our service - Student Advocacy and Advice Feedback Form – Fill out form!
It is anonymous and all questions are optional - only answer what you are comfortable with! We will be using this feedback to improve our marketing and help identify the ways the service can improve.