Details
The role of Licensed Customer Safety Steward supports continuous improvement of the service provided by the Customer Safety team and is centred around improving the customer experience whilst working to protect SASA’s Premises Licence.
The Role
Working as part of the customer safety team to ensure customers have a safe and enjoyable night out at the Union. Working in a busy customer facing environment as a point of contact you will demonstrate clear communication skills for positive interactions and building rapport with our customers. You will perform a wide range of duties across your shift. This role may involve challenging interactions with people, and it is important for you to prevent potential hazards, assist with conflict management and emergency evacuation
Customer service experience is preferred but we will provide training required
This role offers potential to progress to Licensed Customer safety steward for the right candidate.
Qualifications/Knowledge/Experience
- SIA licence holder
- Relevant Industry Experience
Hours of work
This will be centred around a weekly issued Rota, focussed on our weekly large-scale events.
No additional payments or allowances or contractual entitlement to overtime is given for evening and weekend hours.
An application form for these vacancies is available here.
An equal opportunities form can be found here.
These may be returned to: HR Manager via email: [email protected] or post: Union Building, St Mary's Place, St Andrews, KY16 9UZ
The University of St Andrews Students' Association is committed to equal opportunities and welcomes all applications regardless of sex, marital status, sexual orientation, creed, colour, race or ethnic origins or disability.