Details
We welcome applications for employment starting early September 2025.
All roles will be paid at a rate of at least £12.30 per hour (£13.79 per hour inc. holiday pay).
SIA licence holder only.
CUSTOMER SAFETY TEAM
Please note you must be over 18 to apply for this job*
You will be responsible for maintaining a safe and secure environment for our members and staff, while also dealing with general customer service issues.
You will mainly be working as part of a team of staff who's main responsibilities focus around the safety of customers and staff during busy events held in the union building, and sometimes at other venues, with a focus on delivering excellent customer service skills while doing so.
You will be trained to work in all aspects of the team including:
- Entry Management and control
- POS system (Point of Sales System) - Dealing with wristbands and using tills assisting with the entry process
- Crowd management and control
- Conflict management and Physical Intervention
- Positions within Club 601 and the busy Bar spaces throughout the Union
- Facilities - managing slips, trips and falls hazards, safe cleaning of all spaces when required
- Fire Evacuation and Fire Warden roles
Ideal candidates are people who:
- Have relevant experience working in the entertainment industry
- Are confident engaging with customers with good customer service skills
- Can remain calm under pressure particularly when dealing with conflict
- Great teamworking skills and are comfortable and confident working as part of a team
Shift Pattern - Late evening, focusing mainly on when Club 601 is operating - Wednesday, Friday and Saturdays. There are limited shifts on other days
An application form for these vacancies is available above and may be returned to: HR Manager, Union Building, St Mary's Place, St Andrews, KY16 9UZ, email: [email protected].
The University of St Andrews Students' Association is committed to equal opportunities and welcomes all applications regardless of sex, marital status, sexual orientation, creed, colour, race or ethnic origins or disability.