Support Services

Housing  

External

• Citizens’ Advice
  • Housing   generally 
  • Private Residential Tenancies
• Shelter Scotland 
  • Guide for Students
  • Guide to renting privately
  • Homelessness
    • Students
      • If you are facing homelessness, contact Student Services at the University
      • If you are at risk of eviction, contact   [email protected].  Iain Cupples can advise on the process. Evictions can only be enforced in limited circumstances till March 2023 

Students’ Association

• HelpHub
  • Email: [email protected]

University 

• Accommodation website
• Email: [email protected]
• Email: [email protected] (University managed properties)

Food 

External 

St Andrews 

• Storehouse Food Bank
  • St David’s Centre, 23 Albany Park, St Andrews, KY16 8BP 
  • Opening Hours:
    • Tuesday 11:00-13:00, 17:30-18:30
    • Thursday 11:00-13:00
• St Andrews Community Fridge  at  North East Fife Community Hub
  • St David’s Centre, 23 Albany Park, KY16 8BP, St Andrews 
  • Opening Hours:
    • Monday-Friday 10:00-16:30
    • Saturday 10:00-15:00

Fife 

• Fife Council   Access to Food Location List
• S.H.I.E.L.D Surplus Food Waste Facebook Group  
  • Private, community group to work with retailers to provide surplus food to those in need. They do community pop ups in Fife

Dundee

• Dundee and Angus Food Bank
  • Various locations with different opening times  
• Dundee West End Community Fridge
  • Miller’s Wynd Car Park Perth Road 
  • Opening Hours:
    • Tuesday-Saturday 11:00-14:00

At the Students’ Association

• The Tree  is a student-run food co-operative which provides affordable local produce

Mental health and wellbeing

External 

• Samaritans
  • 24/7
  • Call free on 116 123 
  • Email: [email protected]
• Breathing Space (for people in Scotland)  
  • Phone line opening hours (free)
    • Monday-Thursday 18:00-02:00 
    • Friday 18:00-Monday 06:00
    • Call 0800 83 85 87
  • Webchat
    • Monday-Friday 18:00-02:00
    • Saturday and Sunday 16:00-00:00 
  • Textphone: 18001 0800 22 44 88 or the Relay UK app
  • BSL interpretation service
    • Monday-Friday 18:00-00:00 
    • Saturday and Sunday 08:00-00:00
  • Language line  for if English isn’t your first language 
    • How to:
      • Phone on 0800 83 85 87 
      • Tell advisor you need an interpreter 
      • Tell them your preferred language 
    • Available
      • Monday-Friday 18:00-00:00
      • Saturday and Sunday 08:00-00:00 
• SHOUT
  • This is a UK wide, 24/7, free and confidential texting service. 
    • Text 'SHOUT' to 85258
    • Check out   their website   for more information
  • SHOUT have partnered with NHS Fife to support young people who live in Fife
    • Text 'FIFE' to 85258
    • Check out   the website   for more information

University 

• Student Services
  • Book an appointment   online
• Chaplaincy
  • Email: [email protected]
  • Mansefield Building, St Marys Place
• Nightline
  • A student-run service, open during semester time
  • Phone: 01334 46 2266 (20:00-07:00 every night unless otherwise stated)
  • Instant message 20:00-00:00
  • Email: [email protected]  (guaranteed response within 72 hours)

Money 

University 

• Money Advisers
  • Email: [email protected]
  • Phone +44 1334 46 2720 to make an appointment 

External

• Citizens Advice 
  • Online
    • Money map   helps find online sources to help with personal finances 
    • Debt and money pages
  • Cupar Branch
    • St Catherine Street, Cupar, KY15 4TA
    • Money advice: 0345 1400 094
      • General phone line: 10:00-15:00 Monday-Friday 
      • Debt line 08:30-16:00 Monday-Friday 
    • In person
  • Dundee Branch
    • Dundee Central Library, Level 4 Wellgate Centre, Dundee, DD1 1DB
    • Monday-Friday 10:00-14:00 telephone advice 
    • Monday-Friday 09:00-15:30 by appointment only