Left and Lost Property

Any lost property that is handed in or found by our staff is logged on the university's 'Not Lost' system and stored securely at the Union building for 8 weeks. This also applies to unclaimed items in the cloakroom. However, please note - this does not apply to items that have been abandoned or left in various areas around the building (see Left Property Policy below).

After the 8 week period, all items (other than cards/items with personal information) are donated to Transition University of St Andrews, to be processed sustainably.

Please phone 01334 462700 or email union@ for more information.

Left Property Policy:

Why we have a Left Property Policy:   The number of unattended items being left around the building is a serious fire, trip, and safety hazard. As a venue, we are obliged to prioritise customers’ safety and part of this is to ensure there are no unattended items left anywhere in the building.  There is now new legislation that has been passed concerning safety at large scale events (Martyn’s Law), the implementation of our new policy takes account of this.

How we implement the Policy:  

Any unattended property during our large-scale event nights will be picked up by the Customer Safety team and safely secured once the queue is in at the front door.

Property will be kept away from cloakroom items, and you will need to join a separate queue to retrieve it at the end of the night.

We will ask you for a £3 contribution to Campus Larder before you collect your item; if you do not collect it that night, you will need to collect it from reception the next day.

Please make use of our cloakroom – the usual fee is £1 or free for Platinum Pass holders and this guarantees the safety of any personal belongings.

We will take a slightly different approach during our quieter nights, where there is no large-scale event and as a result no cloakroom, however, please avoid leaving items unattended.

We want to hear from you:  

If you have any ongoing concerns or feedback, please feel free to reach out to us. Email union@ or fill out our feedback form on our website.   Ultimately this is a safety issue, and we want to get this right for all our customers.  

Please note the above policy may be subject to change depending on operational requirements.