1) Please indicate which Help Hub service(s) you accessed: 

(Tick all that apply.)

Accommodation

 Lease checking

 Private accommodation viewing

 Tenants rights / HMOs

Education

 Academic appeals

 Academic misconduct

Wellbeing

 Fitness to study

 Non-academic misconduct

 Complaints handling procedure

 Fitness to practice

 

2) Please indicate how you accessed the Help Hub service(s):

(Tick all that apply.)

 Email

 Phone

 

3) How did you find out about the Help Hub service(s)?

(Tick all that apply.)

 Your Union website

 University referral

 Union referral

 Friend referral

 

 

4) How easy has it been to access Health Hub services?

Very easyQuite easyNeither easy nor difficultQuite difficultVery difficult

 

5) How well do you believe the Help Hub webpage is publicised?

Very wellQuite wellNeither well nor badlyQuite badlyVery badly

 

6) Did you find the advice you received useful?

YesNo

 

7) Did you feel that the adviser was knowledgeable enough to assist? 

YesNo

 

8) Would you use the Help Hub service(s) again and/or recommend it to others?

YesNo 

 

9) Overall, how satisfied were you with the service you received today?

Very satisfiedQuite satisfiedNeither satisfied nor dissatisfiedQuite dissatisfiedVery dissatisfied

 

10) Do you have any other comments?

 

Contact email (optional)