FAQ

FAQ's

 

Q: When and where is wristband collection?

A: 27thand  28th , 11am - 4pm in The Main Bar.

 

Q: I didn’t get a confirmation email?

A: Don’t worry please bring proof of ID with you to wristband collection, this will be enough.

 

Q: I have sold my ticket to a friend, what should I do?

A: Please email the person who has purchased your ticket (via your university email account) stating that you give them permission to pick-up the wristband.

 

Q: I can’t make the designated pick-up times

A: Please ask a friend to pick it up for you, we will need to see an email from you (via your university email account) to them stating that you give them permission to pick up your wristband.

 

Q: I don’t want to bring my passport to the event, can I bring any other proof of ID?

A: All forms of identification we accept can be found here: https://www.yourunion.net/pageassets/union/membershipandaccess/Acceptable-proof-of-age.pdf

 

Q: Do I need to arrive at 8pm?

A: You don’t have to but we advise you arrive at 8pm as there’s lots to see and do!

 

Q: When will you stop serving the glass of bubbly that's included in our ticket?

A: We will stop serving this at 10:30pm