Support Services

Housing  

External

• Citizens’ Advice
  • Housing   generally 
  • Private Residential Tenancies
• Shelter Scotland 
  • Guide for Students
  • Guide to renting privately
  • Homelessness
    • Students
      • If you are facing homelessness, contact Student Services at the University
      • If you are at risk of eviction, contact   [email protected].  Iain Cupples can advise on the process. Evictions can only be enforced in limited circumstances till September 2023, and the Scottish Government plans to extend this to March 2024.  

Students’ Association

• HelpHub
  • Email: [email protected]

University 

• Accommodation website
• Email: [email protected]
• Email: [email protected] (University managed properties)

Food 

External 

St Andrews 

• Storehouse Food Bank
  • St David’s Centre, 23 Albany Park, St Andrews, KY16 8BP 
  • Opening Hours:
    • Tuesday 11:00-13:00, 17:30-18:30
    • Thursday 11:00-13:00
• St Andrews Community Fridge  at  North East Fife Community Hub
  • St David’s Centre, 23 Albany Park, KY16 8BP, St Andrews 
  • Opening Hours:
    • Monday-Friday 10:00-16:30
    • Saturday 10:00-15:00

Fife 

• Fife Council   Access to Food Location List

Dundee

• Dundee and Angus Food Bank
  • Various locations with different opening times  
• Dundee West End Community Fridge
  • Miller’s Wynd Car Park Perth Road 
  • Opening Hours:
    • Tuesday-Saturday 11:00-14:00

At the Students’ Association

• The Tree  is a student-run food co-operative which provides affordable local produce

Mental health and wellbeing

External 

• Samaritans
  • 24/7
  • Call free on 116 123 
  • Email: [email protected]
• Breathing Space (for people in Scotland)  
  • Phone line opening hours (free)
    • Monday-Thursday 18:00-02:00 
    • Friday 18:00-Monday 06:00
    • Call 0800 83 85 87
  • Webchat
    • Monday-Friday 18:00-02:00
    • Saturday and Sunday 16:00-00:00 
  • Textphone: 18001 0800 22 44 88 or the Relay UK app
  • BSL interpretation service
    • Monday-Friday 18:00-00:00 
    • Saturday and Sunday 08:00-00:00
  • Language line  for if English isn’t your first language 
    • How to:
      • Phone on 0800 83 85 87 
      • Tell advisor you need an interpreter 
      • Tell them your preferred language 
    • Available
      • Monday-Friday 18:00-00:00
      • Saturday and Sunday 08:00-00:00 
• SHOUT
  • This is a UK wide, 24/7, free and confidential texting service. 
    • Text 'SHOUT' to 85258
    • Check out   their website   for more information
  • SHOUT have partnered with NHS Fife to support young people who live in Fife
    • Text 'FIFE' to 85258
    • Check out   the website   for more information

University 

• Student Services
  • Enquire about an appointment   online
  • Email The ASC ([email protected])
• Chaplaincy
  • Email: [email protected]
  • Mansefield Building, St Marys Place
• Nightline
  • A student-run service, open during semester time
  • Phone: 01334 46 2266 (20:00-07:00 every night unless otherwise stated)
  • Instant message 20:00-00:00
  • Email: [email protected]  (guaranteed response within 72 hours)

Money 

University 

• Money Advisers
  • Email: [email protected]
  • Phone +44 1334 46 2720 to make an appointment 

External

• Citizens Advice 
  • Online
    • Money map   helps find online sources to help with personal finances 
    • Debt and money pages
  • Cupar Branch
    • St Catherine Street, Cupar, KY15 4TA
    • Money advice: 0345 1400 094
      • General phone line: 10:00-15:00 Monday-Friday 
      • Debt line 09:00-16:00 Monday-Friday 
    • In person
  • Dundee Branch
    • Dundee Central Library, Level 4 Wellgate Centre, Dundee, DD1 1DB
    • Monday-Friday 09:30-16:00 telephone advice 
    • Monday-Friday 09:00-15:30 by appointment only